Privacy Policy
SKBrown Logistics (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have. This Policy applies to our website, client portals, and communication channels, including SMS (“Services”).
1. Information We Collect
- Identifiers: name, email, phone number, mailing address.
- Service Information: service selections (e.g., compliance testing, DNA collections, notary), appointment details, forms you submit.
- Payment Data: billing details processed by our PCI-compliant processors (we do not store full card numbers).
- Device/Usage: IP address, browser type, pages visited, and interactions to improve user experience.
- Communications: records of messages, including SMS where you have opted in.
2. How We Use Information
- Provide, schedule, and manage Services (e.g., reminders, results delivery workflows where applicable).
- Verify identity and maintain compliance and audit logs.
- Send transactional messages (confirmations, updates) and—with consent—informational or promotional SMS/email.
- Improve the site, user experience, and security.
- Comply with legal, regulatory, and contractual obligations.
3. SMS Text Messaging
Opt-In: You may opt in to receive SMS by providing your mobile number on our forms, texting a keyword to our number, booking online, or requesting messaging during onboarding. By opting in, you consent to receive texts related to appointments, compliance notifications, and service updates. Message & data rates may apply.
Opt-Out: Reply STOP to cancel. For help, reply HELP or email info@skbrownlogistics.com. Frequency varies.
Consent Not Required: Consent to SMS is not a conditi
SMS Terms & Conditions
By opting in to SKBrown Logistics text messages, you agree to these SMS Terms & Conditions.
Program Description
We send texts to provide appointment confirmations, reminders, compliance notifications, time-sensitive updates, and service information. Frequency varies by engagement.
Consent
You may opt in via web forms, intake documents, texting a keyword to our number, or requesting SMS during onboarding. Consent to receive SMS is not a condition of purchase.
Opt-Out & Help
To stop receiving texts, reply STOP at any time. To get help, reply HELP or email info@skbrownlogistics.com.
Message & Data Rates
Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. Delivery depends on your carrier and network.
Privacy
See our Privacy Policy for how we collect and use data related to SMS communications.
Eligibility
You must be the account holder or have permission from the account holder for the mobile number provided.
Changes
We may modify or terminate the SMS program at any time. Material changes will be posted here with a new effective date.
Contact
Questions? Email info@skbrownlogistics.com.